TERMS OF SALE

By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain plant compounds and CBD from hemp oil. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based on your own opinions of the benefits these products may provide. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

CANCELLATIONS

All sales are final. Please see Refunds & Returns (below) for product exchanges or replacements.

REFUNDS & RETURNS

If you are not satisfied with your purchase, we're here to help. We will gladly refund or replace products that are damaged, defective or unopened, with valid proof of purchase. You have 30 calendar days to return an item from the date you received it.

*Please note that we do not offer a money-back guarantee on hemp oil products.

DAMAGE DUE TO FREIGHT OR SHIPPING

Upon delivery, please check your order carefully to ensure it has not been damaged during shipping. All claims for damaged products must be made within 48 hours by emailing detailed information to info@piedmontorganics.com and providing a photo that shows the damages.

UNOPENED PRODUCT RETURNS

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Email us at info@piedmontorganics.com to let us know you will be returning your UNOPENED product within the 30-day time limit and to request the Return Shipping Address. Once you have shipped your product back to us, please also email the tracking number. After receiving your package and confirming its condition, we will issue a refund and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.

SHIPPING & DELIVERY TIMES

Free Shipping
Standard ground shipping methods will be used for orders with Free Shipping selected. Packages will arrive in 7 to 10 days depending on the time an order is placed and proximity to our fulfullment location (Illinois).

2-Day Express
• Due to carrier limitations, 2-Day Express is not available to Alaska, Hawaii, Puerto Rico, military addresses, or PO boxes.
• Orders that are placed before noon (central time) will be delivered within 2 business days. Orders that are placed after noon will be shipped on the next business day.